Privacy Policy

This Privacy Policy describes how Majestic Software ("we," "our" or "us") collect, use, and share information in connection with your use of our websites (including www.majesticsoftware.net), services, and applications (collectively, the "Services").

We may collect and receive information about users of our Services ("users," "you," or "your") from the users themselves, when registering for use of the software. We recommend that you read this Privacy Policy in full to ensure you are fully informed.

If you have any questions about this Privacy Policy or Majestic Software’s data collection, use, and disclosure practices, please contact us at inquires@majesticsoftware.net.

  1. INFORMATION WE COLLECT

    Information You Provide

    1. Account Registration. When you register for an Account, we may ask for your contact information, including items such as name, address, and email address.
    2. Payment Information. When using the built-in feature to submit a donation, that information is directed to PayPal to process the transaction. We do not store your financial account information on our systems.
    3. Communications. If you contact us directly, we may receive additional information about you such as your name, email address, operating system version, KHS version, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

  2. HOW WE USE INFORMATION

    use the information we collect in various ways, including to:

    • Provide, operate, and maintain our Services; (e.g. your mailing address to differentiate you from another user with the same name)
    • Communicate with you, either directly, including for customer service, to provide you with updates and other information relating to the Service;
    • Process your transactions; and
    • For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

  3. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

    Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

    However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so.  We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

  4. THIRD-PARTY SERVICES

    You may access other third-party services through the Services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

  5. SECURITY

    We are committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

  6. DATA RETENTION

    We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

  7. THE GENERAL DATA PROTECTION REGULATION (GDPR)

    If you are a resident of the EEA and you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing inquiries@majesticsoftware.net.