Support technique

Tech Support is available to all registered users and during a 30 day trial.  If you encounter an error while using the program you could try one or more of the following:

• Restart the program and repeat the process that caused the error.
• If an error occurs after changing some data in the program, try restoring your most recent backup of the database (changes made since your last backup will be lost.)
• If the error persists, click Help - Tech Support and email us a detailed description of the problem.

Users with Premium support will receive these additional benefits:

• Download program updates when available
• Receive priority support

Note: Premium support is optional and not required to use the most common features in the program.